Privacy Policy

1. Purpose

Blockchain Poker ("Company" or "we" or "us" or "our") respects your privacy and is committed to protecting it by complying with this policy and all applicable data protection and privacy laws.

This policy describes:

• The types of information we may collect from you or that you may provide when you use our websites (the "Website") as well as any other related products and services offered through the websites and mobile applications we own and that link to this policy (collectively, the "Service(s)").
• How we collect, use, disclose, and protect the personal information of individuals who use the Services or access the Website.
• Our practices for collecting, using, maintaining, protecting, and disclosing that information.

We will only use your personal information in accordance with this policy, and only for legitimate business purposes, to comply with legal obligations, or with your explicit authorization, unless otherwise required by applicable law.

This policy applies to information we collect, use, or disclose about you when you access our Website or use our Services, in email, text, and other electronic messages between you and us, and when you use any other websites, official social media platforms, or other online properties through which the Company offers the Services.

2. Information We Collect About You

We collect and use several types of information from and about you, including:

• Personal information that we can reasonably use to identify you directly or indirectly, such as your full name, e-mail address, contact number, mailing address, driving license number, passport number, and date of birth.
• Non-personal information which does not directly or indirectly reveal your identity, such as age, demographic information, or statistical or aggregated information.
• Technical information including your login information, operating system details, browser fingerprint, browser type and version, domain server, Device ID, Device type, time zone setting, browser plug-in types and versions, and IP address-based location information.
• Non-personal details about your Website interactions including the full Uniform Resource Locators (URLs), browsing or search history, webpage interactions, clickstream to, through and from our Website (including date and time), page response times, and download errors.

Legal Basis for Collecting/Processing Personal Information: We process your personal information based on one or more of the following legal grounds: your consent, performance of a contract with you, compliance with legal obligations, protection of your vital interests or those of another person, and our legitimate interests, provided such interests are not overridden by your rights and freedoms.

3. How We Collect Information About You

We use different methods to collect your information, including through:

• Direct interactions with you or when you provide it to us — for example, by filling in information on the Website to create your account or corresponding with us by phone, email, or otherwise.
• Third-party Login Information — when you link, connect, or log in to our Services with a third-party service (e.g., Google, Discord, Twitter).
• Other Third Parties — including analytics providers and advertising partners.
• Social Media Information — when you visit or interact with our pages on social media platforms.
• Automated technologies or interactions — as you navigate through and interact with our Website, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns.

The technologies we use for automatic data collection may include:

• Cookies (or browser cookies): A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser.
• Necessary / Essential Cookies: These cookies are crucial for providing you with services accessible through the Website and facilitating the use of certain features. They aid in user authentication and safeguard against fraudulent utilization of user accounts.
• Web Beacons: Pages of our Website and our e-mails may contain small electronic files known as web beacons that permit the Company to count users who have visited those pages or opened an email.
• Telemetry: We may utilize telemetry to gather and send specific technical data and usage information to oversee and analyze the performance of our services, improve user experience, and address any issues.

4. How We Use Your Information

We only use information that we collect about you or that you provide to us, including any personal information, for the following explicit purposes:

• To present and provide our Services including the Website and its contents to you.
• To provide you with information, products, or services that you request from us.
• To create and manage user accounts or other user profiles.
• To respond to correspondence from you, contact you when necessary or requested, and send you information about the Company or its services.
• To support and provide assistance for our Services.
• To process orders and transactions that you request.
• To send emails and other communications according to your preferences or that display content that we think will interest you.
• To provide you with notices about your account, including expiration and renewal notices.
• To personalize our Services, Website content and communications based on your preferences.
• To notify you about changes to our Website or Services.
• To conduct surveys and request feedback regarding our Website and our Services.
• To market and sell our Services, including delivering targeted advertisements tailored to your interests and online behavior.
• To improve our Services, marketing, or customer relationships and experiences.
• To conduct activities related to fraud protection, security and debugging.
• To carry out our obligations and enforce our rights arising from any contracts with you or to comply with legal requirements.
• To fulfill the Company's legal obligations under applicable law, regulation, court order or other legal process.
• To protect the rights, property or safety of users, the Company, or another party.
• To resolve disputes, if any.

We do not engage in automated decision-making or profiling that produces legal effects or similarly significant effects concerning you.

5. Disclosure of Your Information

We may disclose aggregated, anonymized, or de-identified information about our users, and information that does not identify any individual, without restriction, subject to applicable laws.

We may disclose personal information that we collect, or you provide, only as described in this privacy policy:

• To our subsidiaries and affiliates, who are contractually obligated to keep your personal information confidential.
• In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Company's assets.
• To different third parties we use to support our business, such as hosting, technology and communication providers; security and fraud prevention, KYC consultants and software providers; and support and customer vendors.
• To our professional advisors, such as lawyers, auditors, and consultants, for the purposes of obtaining professional advice, complying with legal obligations, or defending our legal interests.

We may also disclose your personal information without your consent to comply with any order of the court, to public body or law enforcement agency to assist in investigation of an offence, to comply with a request of a regulatory body, or to comply with any and all applicable laws.

6. Transferring Your Personal Information

We may transfer personal information that we collect or that you provide as described in this policy to contractors, service providers, professional advisors, and other third parties we use to support our business. We may share personal information with third parties for various purposes, including but not limited to:

• API Integrations — to enable secure and functional connections between our services and third-party platforms.
• SDKs (Software Development Kits) — to facilitate the integration of third-party tools and features.
• Pixel Tracking — to monitor and analyze website usage and marketing effectiveness.
• Data Aggregators — to compile and analyze data for business intelligence and service improvement.
• Consent Mechanisms — to manage and record your consents for data processing and sharing.

We may process, store, and transfer your personal information in a foreign country outside your home country and/or the European Economic Area, with different privacy laws that may or may not be as comprehensive as the GDPR. By submitting your personal information or engaging with the Website, you consent to this transfer, storage, or processing.

7. Choices About How We Use and Disclose Your Information

Tracking Technologies and Advertising: You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies or other tracking technologies, please note that some parts of this Website may not be accessible or may not function properly.

Promotional Offers from the Company: If you have opted in to receive certain emails from us but no longer wish to have your email address/contact information used by the Company to promote our Services, you can opt out by sending us an email stating your request to support@blockchain.poker. If we have sent you a promotional email, you may unsubscribe by clicking the unsubscribe link we have included in the email.

8. Data Security

The security of your personal information is very important to us. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk. The security measures include:

• Encryption
• Access Controls
• Authentication Mechanisms
• Regular Software Updates and Patch Management
• Firewalls and Intrusion Detection/Prevention Systems (IDS/IPS)
• Secure Coding Practices
• Security Vulnerability Assessments
• Penetration Testing
• Security Monitoring and Alert Mechanisms
• Employee Training and Awareness
• Privacy Policies and User Consent
• Notification to you and relevant authorities of any personal data breach
• Compliance with regulatory standards, GDPR and other applicable data protection and privacy laws

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk.

9. Data Retention

Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you.

Please note that certain transactions and data related to your use of our Services may be recorded on public blockchain networks. Blockchain technology is inherently immutable, meaning that once information is recorded on the blockchain, it cannot be altered or deleted. By using our Services, you acknowledge and accept the immutable and public nature of blockchain data.

10. Users Under the Age of Majority

Our Service is not intended for individuals under 18 years of age or under the age of majority in their jurisdiction. No one under the age of majority may provide any personal information to or on the Website. We do not knowingly collect personal information from people under the age of majority. If you are under the age of majority, do not use or provide any information on the Website. If we learn we have collected or received personal information from a person under the age of majority, we will promptly delete that information. If you believe we might have any information from or about a person under the age of majority, please contact us at support@blockchain.poker.

11. Accessing and Correcting Your Personal Information

It is important that the personal information we hold about you is accurate and up-to-date. Please keep us informed if your personal information changes. By law you have the right to request access to and to correct the personal information that we hold about you. You also have the right to request deletion of your personal information, to restrict or object to our processing of your personal information, and to request a copy of your personal information in a portable format (data portability), subject to applicable law.

You can review and change your personal information by logging into the Website and visiting your account profile page. If you want to review, verify, correct, delete, restrict or object to the processing of your personal information, request data portability, or withdraw consent to the use of your personal information, you must send us an email at privacy@blockchain.poker.

We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change, delete, restrict, object to, or transfer information if we believe the request would violate any law or legal requirement or cause the information to be incorrect.

12. Withdrawing Your Consent

Where you have provided your consent to the collection, use, and transfer of your personal information, you may have the legal right to withdraw your consent under certain circumstances. Please note this won't affect anything we have used your personal information for before you withdraw your consent. To withdraw your consent contact us at privacy@blockchain.poker. Please note that if you withdraw your consent, we may not be able to provide you with any/all Services, including access to your account, processing of transactions, or customer support.

13. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make any changes to how we treat our users' personal information, we will notify you through an email/notice on the Website homepage. If the changes are material, we will request your explicit consent to the updated policy before continuing to process your personal information or provide Services.

We include the date the privacy policy was last revised at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

14. Contact Information and Challenging Compliance

We welcome your questions, comments, and requests regarding this privacy policy and our privacy practices. If you want to use any of your rights mentioned in this policy, including your rights to access, correct, delete, restrict processing, object to data processing, or request data portability, you can do that by getting in touch with us.

Please contact us at: support@blockchain.poker

We have procedures in place to receive and respond to complaints or inquiries about our handling of personal information, our compliance with this policy, and with applicable privacy laws, including the General Data Protection Regulation (GDPR). To discuss our compliance with this policy please contact our Privacy Officer at privacy@blockchain.poker.

Please note, you have the right to lodge a complaint with a supervisory authority in your jurisdiction, including in the European Union, if you believe your data protection rights under the GDPR have been violated.